Our specialists guide you through cutting-edge arcade systems, VR integrations, and multiplayer tech tailored to commercial entertainment venues.
Personalized floor plans and game assortments crafted for your space dimensions, target demographics, and thematic requirements.
Swift responses to technical, pricing and design inquiries-ensuring uninterrupted project momentum.
Transparent quotes detailing machine costs, instalation fees, and maintenance plans-no ambiguous charges.
Efficient order handling from procurement to on-site setup, including logistics coordination and installation support.
Proactive updates on manufacturing, shipping, and installation milestones via digital dashboards or SMs alerts.
24/7 troubleshooting for hardware glitches, software bugs, or connectivity issues to maximize uptime.
Post-purchase training,gameplay analytics, and revenue optimization strategies from arcade industry veterans.
Multi-year protection plans inclusive of parts replacements, software patches, and priority service calls.
We provide online consultation services to customers. Customers can contact our business team at any time if they have any questions. The business team will have an in-depth discussion with the design team on the customer's needs and requirements.
For customers who do not have specific preferences, our team will recommend products that are suitable for the site size. For customers who have a site, we wil analyze the site size to provide a solution that meets your vision.
After determining the product details, the customer provides a CAD drawing. Our designers wil develop a layout based on the project specifications and the actual site conditions.
Our design team will send the design solution to the customer within 24 hours.
We attach great importance to the needs and opinions of every customer. After receiving the design proposal, any dissatisfaction or questions can be fed back to us until you are satisfied.
After receiving the deposit, the factory will arrange production immediately. Our dedicated quality inspection department will monitor every step of production to ensure product quality.
Before the goods are shipped, a comprehensive quality inspection process will be carried out to ensure that all products meet the zero-defect standard. After the final inspection, the products are professionally packaged and packed on the specified delivery date.
Customers first carefully count the equipment when it arrives to ensure the completeness and accuracy of the order. After that, we will arrange our professional team 'to carry out efficient installation to ensure that the product can be put into use in the shortest time.
After the installation is completed, we will provide comprehensive technical training to ensure that customers understand all aspects of the product. in addition, we will also provide detailed operation training so that customers can operate and maintain the equipment proficiently.
BLEE provides a rare three-year product warranty service in the industry. If there are any problems, we will provide you with online guidance 24 hours a day to solve the problem as soon as possible.
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